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Knowledge clusters

Learning Center

Contextual guides for customers and providers on web and mobile app.

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Guides for web and mobile app

Learn the customer and provider flows in the right context, with direct links to current navigation and features.

Guides for Beautonomi in a browser, split by customer and provider workflows.

customer

Customer web

Book on the web

Search providers, choose services, pay, and manage appointments.

Payments and receipts

Understand checkout, receipts, invoices, and payment support.

Shop and product orders

Buy products, packages, and variants from provider shops.

Account and support

Manage addresses, profile details, privacy, and tickets.

Manage bookings

Reschedule, cancel, pay balances, and review booking status.

Wallet and loyalty

Use wallet credits, gift cards, coupons, and rewards.

At-home addresses

Save accurate South African addresses and map pins.

provider

Provider web

Provider web portal

Map the current sidebar and key business areas.

Finance, payouts, and bank accounts

Understand metrics, balances, payout requests, and bank setup.

Yoco payments

Set up Yoco, take terminal payments, and track accounting.

Packages and memberships

Manage packages, product variants, memberships, and subscriptions.

Scheduling operations

Use bookings, calendar, group bookings, front desk, and time blocks.

E-commerce orders

Use order tabs and counters to action product orders.

Services and catalogue

Build services, add-ons, products, packages, and memberships.

Staff and reports

Manage staff access, shifts, permissions, reports, and trends.

Settings and security

Use provider-scoped account, privacy, and data settings.

Get started

Customer guides

Book services, manage appointments, pay, shop, and get support.

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Provider guides

Run bookings, finance, Yoco, packages, memberships, and business settings.

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Mobile app guides

Use Beautonomi from the customer or provider app with current navigation.

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Featured articles

  • Provider packages, variants, memberships, and subscriptionsManage packages with product variants, memberships you sell, and provider subscriptions.
  • Provider app setup status and launch checklistComplete provider setup from mobile and know when to switch to web.
  • Provider web e-commerce orders and action countersManage provider product orders and understand why order tabs show counters for pending action.
  • Provider app More navigationFind Yoco, finance, subscriptions, payout bank accounts, memberships, packages, and support from More.
  • Using the provider app (iOS & Android)How the provider app fits with the web portal: More navigation, bookings, finance, Yoco, and support.
  • Provider finance metrics and payoutsUnderstand period earnings, all-time payout balance, refunds, payout requests, and bank accounts.
  • Provider web portal guideA current map of the provider web portal sidebar and the main work areas.
  • Customer web booking guideHow customers use Beautonomi on the web to search, book, pay, and manage appointments.
  • Using the customer app (iOS & Android)How the Beautonomi customer app works: tabs, booking, browser payments, notifications, and support.
  • Provider Yoco setup and accountingSet up Yoco, take terminal payments, and understand how sales accounting is updated.
  • Customer web booking managementReschedule, cancel, pay balances, review booking status, and contact support from customer web.
  • Provider web group bookings and time blocksCreate group sessions and prevent scheduling mistakes with clear time blocks.
  • Customer wallet, coupons, gift cards, and loyalty on webUse wallet balance, coupons, gift cards, and loyalty rewards from the customer web account.

Platform updates

  • Platform UpdatesRelease notes for customer app, provider app, and web.