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Using the customer app (iOS & Android)

How the Beautonomi customer app works: tabs, booking, browser payments, notifications, and support.

Last updated Apr 16, 2026 · 2 min read

In this article

  • Main navigation
  • Payments and receipts
  • Account and help
  • Notifications

The Beautonomi customer app is available for iPhone and Android. Use the same email or phone login as the website so bookings, orders, wallet activity, messages, and support history stay in sync.

Main navigation

9:41

Good morning

Discover beauty nearby

Search services or providers

Featured near you

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4.9

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4.8

Rosebank

Home
Search
Bookings
Cart
Chats
Profile
Customer app — Home, Search, Bookings, Cart, Chats, and Profile
  • Home helps you discover providers, services, offers, and featured content.
  • Search helps you find services and providers by category, location, or keywords.
  • Bookings shows upcoming and past appointments, payment status, and booking actions.
  • Chats keeps conversations with providers together.
  • Cart holds products or packages you are ready to purchase.
  • Profile opens your account hub for settings, payments, addresses, saved items, and support.

Payments and receipts

Secure checkout may open in an in-app browser. Complete the payment, return to the app, and reopen the booking or order if the status needs a moment to refresh. Receipts are available from booking or order detail screens and match the web documents.

Account and help

Use the profile or account entry for personal details, addresses, payment settings, privacy, data rights, and support. Help screens can open Learning Center articles in a browser view so mobile and web guidance stays consistent.

Notifications

Allow push notifications in your phone settings so booking reminders, provider messages, and order updates arrive on time.

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Related articles

  • Customer app support, alerts, and account settings

    Use mobile support, notification settings, addresses, and account controls.

  • Using the provider app (iOS & Android)

    How the provider app fits with the web portal: More navigation, bookings, finance, Yoco, and support.

  • Provider app calendar and bookings

    Run day-to-day provider booking work from the mobile app.

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In this article

  • Main navigation
  • Payments and receipts
  • Account and help
  • Notifications