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Customer app shop, orders, and package purchases

Buy products and packages in the customer app, including product variant checks.

Last updated Apr 27, 2026 · 1 min read

In this article

  • Before buying
  • After buying

The customer app can surface provider shops, product orders, and package offers where enabled.

Before buying

9:41

Shop

Products & packages

Search products or packages

Hydrating serum

Glow Studio · R320

Spa day package

Package

Urban Spa · R1,850

Check variants before checkout

Size, colour, and bundle options appear on the product page.

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Browse products and packages before checkout
  • Confirm product variant details such as size, colour, scent, or volume.
  • Review collection, delivery, or fulfilment instructions before payment.
  • For packages, check included services, included products, redemption rules, and expiry.

After buying

Open the order detail to track fulfilment and receipt access. If a product variant is wrong, contact the provider or support before collection or delivery is completed.

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Related articles

  • Using the customer app (iOS & Android)

    How the Beautonomi customer app works: tabs, booking, browser payments, notifications, and support.

  • Customer app support, alerts, and account settings

    Use mobile support, notification settings, addresses, and account controls.

  • Provider app calendar and bookings

    Run day-to-day provider booking work from the mobile app.

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In this article

  • Before buying
  • After buying